Shipping & Returns
Shipping Policy
Free Standard Shipping Australia Wide with Orders Over $100
● Delivery Service Providers:
We utilise the services of either Australia Post or another premium courier for all deliveries within Australia.
● Estimated Delivery Time:
The delivery timeline ranges from 2 to 8 business days from the date of dispatch, varying based on your specific location within Australia.
● Processing Duration:
Please allocate an additional 1-2 business days
● Tracking Information:
To facilitate a seamless delivery experience, all parcels are accompanied by a unique tracking number. This tracking number enables you to monitor the progress of your parcel during transit.
Return & Exchange Policy
If there is a defect in the product, we offer free returns or exchanges. However, if you wish to return or exchange the product due to a simple change of mind or size mismatch, you will be responsible for the shipping costs.
Returns accepted within 30 days. Items must be returned in new condition, in the original box, undamaged and in a resalable condition.
If you wish to return or exchange a product, please contact us via email (uggsalestore.australia2024@gmail.com), and we will guide you through the process.